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FAQ

Find answers to the frequently asked questions about Chartmat.

FAQ

Is my data safe with Chartmat? Chartmat gets access only to the specific files you select. We don't get access to your entire Google Drive folder or to any other spreadsheet you don't specifically select. We don't store any of your data from yo...

How caching works

Chartmat uses a smart way to determine when it should cache boards & data, most of the time this is something you shouldn't worry about but you might wonder why your embed doesn't get updated immediately. These are the rules we follow: Private boa...

Google API Errors

Sometimes when you try to build a Chartmat Board you might obtain an error like this:  The Google API returned an error. Please try again... Below we summarize the most common ways to solve Google API errors: Do not use special characters in the n...

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